Category: News

ACKWEST Group Acquires Members from ISA’s MySoapBox Consumer Panel

ACKWEST Group Acquires Members from ISA’s MySoapBox Consumer Panel

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WEST PALM BEACH, FL – April 29, 2025 – ACKWEST Group, a leader in first-party data creation, is set to expand its TestSet consumer insights panel by incorporating opt-in panelists from the MySoapBox consumer panel, previously managed by Interviewing Services of America (ISA), which is being phased out in the next several months. This initiative broadens ACKWEST’s global first-party data ecosystem, enhancing the company’s ability to provide reliable access to diverse, high-quality audiences worldwide for actionable business intelligence.

MySoapBox has established a long-standing reputation for its high-quality data, robust user engagement, and exceptional response rates. “We have decided to exit the first-party panel business for strategic reasons and are excited to partner with ACKWEST to provide our engaged panelists with an opportunity to continue contributing to meaningful consumer research,” commented ISA Vice President, Dan Parcon.

By integrating MySoapBox’s consumer panel, ACKWEST can engage a broader, more diverse audience through multiple recruitment channels, enabling more precise targeting and a deeper understanding of consumer behavior across various demographics and geographies.

Michael Sanfelippo, Operating Partner at ACKWEST Group & TestSet President, commented, “This expands our reach and strengthens our ability to create and deliver high-quality first-party data to our customers. Combining MySoapBox’s engaged panelists with our AI-driven tech platform allows us to target and engage audiences more effectively. At the core of this is our commitment to treating each panel member with care and respect to ensure the reliability of our data solutions.”

About ACKWEST Group
The ACKWEST Group is redefining the future of data creation. Our modern technology-driven consumer insights and marketing services solutions help clients efficiently convert data into actionable business intelligence, enabling quicker and more informed business decisions. Led by visionary entrepreneurs and industry experts, ACKWEST acquires, builds, and scales transformative businesses into the influential leaders of tomorrow. More information is at www.ackwest.com.

Press Contact:
Carol Abdul Malak
cmalak@ackwest.com
www.ackwest.com

 

ACKWEST Group Completes Strategic Acquisition of J. Reckner Associates

ACKWEST Group Completes Strategic Acquisition of J. Reckner Associates

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WEST PALM BEACH, FL – March 25, 2025 – ACKWEST Group, a leader in first-party data creation, today announced its acquisition of J. Reckner Associates, Inc., a recognized authority in healthcare, consumer and sensory first-party data for over thirty years. This acquisition combines Reckner with ACKWEST Group’s advanced technology and data-driven solutions, establishing a stronger foundation for delivering reliable, actionable data that plays a pivotal role in guiding critical healthcare and business decisions.

Reckner specializes in providing insights data for the health and life sciences sectors with unmatched access to a diverse range of healthcare audiences. Their extensive network includes physicians, hospital executives, surgical centers and a rich variety of healthcare professionals across specialties. In addition to healthcare insights, the company offers in-person and sensory research for consumer product testing and exploratory concept development.

David Reckner, Reckner’s President, stated, “At Reckner, our commitment to excellence has always set us apart. Joining forces with ACKWEST Group represents a strategic milestone that combines our decades of experience with their modern approach to data solutions. Together, we are uniquely positioned to empower businesses with the crucial insights needed to drive informed decisions and improve outcomes.”

Hugh Davis, Co-Founder and Co-CEO of ACKWEST Group, commented, “We are immensely proud to welcome the talented team of over 150 professionals from Reckner to ACKWEST. Every team member brings deep industry knowledge, a wealth of expertise and passion, making them a perfect fit for our culture. We are excited about the future and the opportunities we will create together.”

“The addition of Reckner to our first-party data solutions enhances our ability to provide clients with a robust, validated source of health-related audiences. Customers will have access to physicians, professionals and decision-makers, empowering them to deliver impactful results that shape the future of healthcare,” said Keith Price, Co-Founder and Co-CEO at ACKWEST Group. “Equally important is our expansion into sensory research which aligns with our vision of capturing the essence of human experience to drive meaningful insights as the world moves towards AI,” he added.

About ACKWEST Group
ACKWEST Group is redefining the future of data creation by seamlessly blending advanced technology, operational expertise, modern products and user-centric innovation. Our comprehensive, technology-driven consumer insights and marketing services help clients convert data into actionable intelligence, enabling faster, more informed business decisions. Through strategic partnerships, acquisitions and collaborations, ACKWEST Group is building transformative businesses to lead the industry into the future. Visit www.ackwest.com for more information.

About J. Reckner Associates, Inc.
With over 30 years of industry-leading experience, Reckner is a trusted provider of data solutions for the healthcare sector and consumer sensory research. Our team of over 150 skilled professionals delivers customized insights that drive informed decision-making. Known for our flexibility and collaborative approach, we tailor research programs to meet our clients’ unique needs, ensuring timely on-budget delivery. Reckner is committed to providing high-impact first-party data that shapes business outcomes. For more information, visit www.reckner.com.

Media Contact:
Carol Abdul Malak
cmalak@ackwest.com

ACKWEST Group Acquires Precision Sample to Expand First-Party Data Solutions

ACKWEST Group Acquires Precision Sample to Expand First-Party Data Solutions

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WEST PALM BEACH, FL – February 3, 2025 – ACKWEST Group, a leader in first-party data creation, is excited to announce the acquisition of Precision Sample, an established provider of high-quality quantitative market research and data collection services. This strategic initiative significantly enhances ACKWEST’s capabilities, integrating next-generation technology and expanding its portfolio of high-quality first-party data solutions.

Founded in 2009 by Don Golden and Partha Pudhota, and most recently owned by Toluna, Precision Sample has advanced online research with its proprietary Infinity™ platform, designed for faster, more reliable data collection with unmatched precision. Known for exceptional turnaround times, superior sample quality, and the ability to meet complex research needs, Precision Sample aligns perfectly with ACKWEST’s commitment to data excellence.

“We’re delighted to welcome Don, Partha and the Precision Sample team to ACKWEST,” said Keith Price, Co-Founder and Managing Partner of ACKWEST. “Incorporating Precision Sample’s technology and deep expertise into our first-party data ecosystem strengthens our capabilities, providing clients with robust access to verified audiences and actionable insights from proprietary data sources.”

Hugh Davis, Co-Founder and Managing Partner of ACKWEST, added, “This acquisition is a key step in accelerating our mission to provide uncorrupted, unbiased, and human-verified data. By enhancing our proprietary panels and data infrastructure, we’re strategically positioned to deliver the most reliable data for business decisions.”

Don Golden, Co-Founder of Precision Sample, commented, “Precision Sample has always been known for delivering the highest quality sample and extraordinary client service powered by our industry-leading technologies. Joining ACKWEST enables us to scale our capabilities and extend our reach, ensuring our customers will continue to receive the high-quality sample and service they have come to expect.”

About ACKWEST Group

The ACKWEST Group is redefining the future of data creation. Our modern technology-driven consumer insights and marketing services solutions help clients efficiently convert data into actionable business intelligence, enabling quicker and more informed business decisions. Led by visionary entrepreneurs and industry experts, ACKWEST acquires, builds, and scales transformative businesses into the influential leaders of tomorrow. More information at www.ackwest.com.

About Precision Sample

Founded in 2009, Precision Sample is a leader in quantitative market research data collection, known for its advanced Infinity™ platform and experienced operations team. Precision Sample delivers industry-leading sample quality, rapid turnarounds, and innovative solutions to meet the complex demands of insights organizations. More information at www.precisionsample.com.

Press Contact:

Carol Abdul Malak
cmalak@ackwest.com
www.ackwest.com

TestSet Europe Drives Growth in 2025 with Key Hires

TestSet Europe Drives Growth in 2025 with Key Hires

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London, UK – January 17, 2025 – TestSet, an ACKWEST brand, has announced the expansion of its European team, marking a significant milestone in strengthening its presence across the region.

Will Boyd joins as Sales Director, bringing over 20 years of experience in key account management, while Paul Hillman, as Project Strategist, adds over 15 years of expertise in delivering complex, mixed methodology research projects. Together, they will enhance the customer experience, drive revenue, and deliver trusted insights that empower better business decisions.

“We are thrilled to have Will and Paul join our London team. Both are highly respected professionals in the industry, and together, they will play a key role in optimizing our customers’ journey throughout each project’s lifecycle while maintaining our commitment to excellence,” said Colin Turner-Kerr, Managing Director of TestSet Europe.

 

Hugh Davis, Co-Founder and Managing Partner of ACKWEST Group, added, “We are proud to see the team attracting top talent to join and grow with us. It speaks volumes about the culture we foster and the values we uphold as a business.”

About ACKWEST Group

The ACKWEST Group is redefining the future of data creation. Our modern technology-driven consumer insights and marketing services solutions help clients efficiently convert data into actionable business intelligence, enabling quicker and more informed business decisions. Led by visionary entrepreneurs and industry experts, ACKWEST acquires, builds, and scales transformative businesses into the influential leaders of tomorrow.

More information at www.ackwest.com.

About TestSet

TestSet creates uncorrupted, unbiased, human-verified first-party data for reliable business outcomes. Harmonising the expertise and care only humans can provide with the efficiencies of modern technology, TestSet delivers data that is consistently reliable and easily accessible. Businesses rely on TestSet data to make informed decisions, improve marketing effectiveness, and gain deeper customer insights. TestSet is part of ACKWEST Group with office locations worldwide. More information at www.testset.co.uk.

Press inquiries:

Carol Abdul Malak
cmalak@ackwest.com

Ron Covey Appointed Operating Partner at ACKWEST

Ron Covey Appointed Operating Partner at ACKWEST

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West Palm Beach – December 16, 2024 – ACKWEST Group is pleased to welcome Ron Covey as its newest Operating Partner. With over 33 years of experience in the insights and data industry, Ron has held senior leadership roles where he scaled operations, optimized strategies, and built high-performing teams. His expertise in driving operational excellence will be essential to supporting growth across ACKWEST’s brands.

In his role as Operating Partner, Ron Covey will leverage his extensive experience to lead strategic initiatives, strengthen operational frameworks, and identify opportunities to enhance the value delivered by ACKWEST. His focus will include optimizing processes and exploring pathways for growth to ensure ACKWEST brands continue to meet the evolving needs of clients and partners.

Hugh Davis, Co-Founder and Managing Partner, said, “We are thrilled to welcome Ron to the ACKWEST team. His expertise and focus on customer success align perfectly with our mission of helping businesses achieve sustainable growth.”

“Ron’s strategic insight and operational expertise will help us continue delivering the solutions our customers depend on,” added Keith Price, Co-Founder and Managing Partner. “We’re excited to see the impact he’ll have as we expand our capabilities.”

About ACKWEST Group

The ACKWEST Group is redefining the future of data creation. Our modern technology-driven consumer insights and marketing services solutions help clients efficiently convert data into actionable business intelligence, enabling quicker and more informed business decisions. Led by visionary entrepreneurs and industry experts, ACKWEST acquires, builds, and scales transformative businesses into the influential leaders of tomorrow. More information at www.ackwest.com.

Press Contact:
Carol Abdul Malak
cmalak@ackwest.com
www.ackwest.com

TestSet Joins Forces with Alter Agents for In-Depth Consumer Research

TestSet Joins Forces with Alter Agents for In-Depth Consumer Research

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San Diego, CA – October 10, 2024 – TestSet, an ACKWEST Group brand and leader in creating proprietary first-party data for marketing research and insights agencies, partnered up with market research agency, Alter Agents, to explore key trends into every day challenges faced by US consumers. The study, titled “From Pessimism to Purpose”, aims to equip brands with the insights needed to build strong, long-lasting relationships with their customers and understand their core needs and concerns.

To delve deeper into the findings, Shana DeMarinis, SVP, Customer Experience at TestSet, led a dynamic webinar featuring a panel of the women behind the research who shared their expert analysis and perspectives.

“I am proud to see our team actively engaging in studies and discussions that shape the future for other brands and businesses. The webinar unveiled surprising statistics and highlighted challenges that resonate with many of us” shared Mike Sanfelippo, President of TestSet.

“TestSet is taking on opportunities to collaborate with clients and further understand core consumer behavior that is vital to the success of businesses. It is a key area of focus, and we look forward to seeing the team lead impactful studies and drive critical discussions on today’s evolving market dynamics.”, said Keith Price, Managing Partner at ACKWEST.

Free download is available to learn more about the study, “From Pessimism to Purpose”.

About ACKWEST Group

The ACKWEST Group is redefining the future of data creation. Our modern technology-driven consumer insights and marketing services solutions help clients efficiently convert data into actionable business intelligence, enabling quicker and more informed business decisions. Led by visionary entrepreneurs and industry experts, ACKWEST acquires, builds, and scales transformative businesses into the influential leaders of tomorrow. More information at www.ackwest.com.

ABOUT TESTSET

TestSet creates uncorrupted, unbiased, human-verified first-party data for reliable business outcomes. Harmonizing the expertise and care only humans can provide with the efficiencies of modern technology, TestSet delivers data that is consistently reliable and easily accessible. Businesses rely on TestSet data to make informed decisions, improve marketing effectiveness, and gain deeper customer insights. TestSet is an ACKWEST Group company with office locations worldwide.

More information at www.testset.com

Press Contact:

Carol Abdul Malak
cmalak@ackwest.com
www.ackwest.com

TestSet Europe Unveils New Collaborative Hub to Inspire Growth and Innovation

TestSet Europe Unveils New Collaborative Hub to Inspire Growth and Innovation

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London, UK – 17 September 2024 – TestSet, an ACKWEST Group brand and leader in creating proprietary first-party data for marketing research and insights agencies, has announced the opening of its new, expansive office in the heart of London. This move marks the launch of a cutting-edge collaborative hub designed to ignite creativity, foster synergy, and enhance teamwork across all departments.

“While flexibility is key, nothing beats the energy of in-person interactions,” said Colin Turner-Kerr, Managing Director of TestSet Europe. “Our new space will facilitate those spontaneous conversations and moments of serendipity that drive innovation and strengthen our team dynamic.”

“We are proud to witness the growth of the TestSet team in the UK. The opening of this office in London represents a significant next step on their journey. The thoughtfulness that went into creating an office where people want to be, where ideas can be exchanged, and collaboration among colleagues and clients is impressive,” said Hugh Davis, Managing Parter at ACKWEST, “I look forward to seeing the TestSet team continue to grow and attract the best talent in the industry.”

The new office will serve as a catalyst for increased collaboration and productivity, elevating the quality of results TestSet delivers to its clients while providing a space where creativity and teamwork can truly flourish. The team warmly encourages customers and friends to drop in, use the workspace, hold meetings, or connect with a TestSet member at any time.

About ACKWEST Group

The ACKWEST Group is redefining the future of data creation. Our modern technology-driven consumer insights and marketing services solutions help clients efficiently convert data into actionable business intelligence, enabling quicker and more informed business decisions. Led by visionary entrepreneurs and industry experts, ACKWEST acquires, builds, and scales transformative businesses into the influential leaders of tomorrow. More information at www.ackwest.com.

ABOUT TESTSET

TestSet creates uncorrupted, unbiased, human-verified first-party data for reliable business outcomes. Harmonizing the expertise and care only humans can provide with the efficiencies of modern technology, TestSet delivers data that is consistently reliable and easily accessible. Businesses rely on TestSet data to make informed decisions, improve marketing effectiveness, and gain deeper customer insights. TestSet is part of ACKWEST Group with office locations worldwide.

More information at www.testset.co.uk

Press Contact:

Carol Abdul Malak
cmalak@ackwest.com
www.ackwest.com

TestSet Expands Leadership Team with New Executive Appointments

TestSet Expands Leadership Team with New Executive Appointments

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SAN DIEGO, CA – July 9, 2024— TestSet, a leader in creating proprietary first-party data for marketing research and insights agencies, is pleased to announce the appointment of Michael Sanfelippo as President, to continue the brand’s global expansion. Joining Michael’s leadership team are two senior executives: Dave Kirschbaum, a seasoned expert in customer experience management, who will drive the creation and delivery of remarkable customer experiences, and accomplished sales executive, Shana DeMarinis, who will focus on building and nurturing a best-in-class customer engagement team.

Bringing nearly two decades of unparalleled experience in building and leading customer experience teams within the insights industry, Michael’s expertise and leadership are set to significantly advance TestSet’s mission of providing the most reliable and easily accessible first-party data for informed business decisions.

Dave Kirschbaum will be responsible for creating and ensuring that every customer interaction with TestSet is seamless, positive and exceeds expectations. His extensive background in customer relationships and his commitment to excellence will ensure that TestSet’s clients receive unparalleled service and the highest quality data.

Shana DeMarinis will be dedicated to building and leading a top-tier customer service team dedicated to supporting TestSet’s clients. Her proven track record in building client relationships along with her expertise in the Insights industry, will play a crucial role in strengthening TestSet’s reputation for reliability and customer satisfaction.

Co-Founder and Managing Partner of ACKWEST Group, Keith Price, commented, “We are thrilled to see Michael take on this significant role at TestSet and are confident that his leadership will strengthen their position in the market. As a new entrant gaining momentum with its modern technology and customer-centric approach, TestSet is on an impressive growth path. Michael’s appointment underscores our commitment to fostering elite talent to drive sustainable growth.”

Michael Sanfelippo added, “I am honored to lead TestSet alongside a team of the industry’s best talent. TestSet’s commitment to building proprietary first-party data assets will allow us to provide reliable and accurate data that our clients can trust. I am particularly excited to collaborate with Dave, Shana, and the rest of the team, whose passion for creating exceptional customer experiences will be instrumental in driving our success.”

About ACKWEST Group

The ACKWEST Group is redefining the future of data creation. Our modern technology-driven consumer insights and marketing services solutions help clients efficiently convert data into actionable business intelligence, enabling quicker and more informed business decisions. Led by visionary entrepreneurs and industry experts, ACKWEST acquires, builds, and scales transformative businesses into the influential leaders of tomorrow. More information at www.ackwest.com.

Press Contact:

Carol Abdul Malak
cmalak@ackwest.com
www.ackwest.com

Michael Sanfelippo Joins ACKWEST As Operating Partner

Michael Sanfelippo Joins ACKWEST As Operating Partner

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WEST PALM BEACH, FL — May 14, 2024— ACKWEST Group proudly announces the appointment of Michael Sanfelippo as Operating Partner. With nearly 20 years of experience in sales, management, and client service within the insights industry, Michael brings a wealth of expertise and a proven track record of success to his new role.

Michael has previously held leadership roles across several leading insights firms. Throughout his expansive career in the insights industry, he has been instrumental in scaling businesses and consistently exceeding both client and shareholder expectations. Michael is passionate about building world-class teams and technology-driven strategies that deliver exceptional results for clients.

As ACKWEST’s Operating Partner, Sanfelippo will use his industry expertise to drive strategic initiatives, recruit world-class talent, and uncover potential acquisitions to expand ACKWEST Group’s growing portfolio of data creation and marketing services brands.

Keith Price, Co-Founder, and Managing Partner, said, “We are thrilled to have Michael join our team and are confident that his leadership will further strengthen our position in the market. Michael’s appointment underscores our dedication to fostering the best talent to drive sustainable growth. We look forward to leveraging Michael’s expertise to continue delivering exceptional results for our portfolio.”

“We are excited to welcome Michael to ACKWEST Group,” said Hugh Davis, Co-Founder, and Managing Partner. “His extensive experience in the market research industry aligns perfectly with our vision of delivering uncorrupted, unbiased, human-verified data. Michael’s impressive track record and strategic insights will be invaluable as we continue to expand our portfolio and drive innovation.”

About ACKWEST Group

The ACKWEST Group is redefining the future of data creation. Our modern technology-driven consumer insights and marketing services solutions help clients efficiently convert data into actionable business intelligence, enabling quicker and more informed business decisions. Led by visionary entrepreneurs and industry experts, ACKWEST acquires, builds, and scales transformative businesses into the influential leaders of tomorrow. More information at www.ackwest.com.

Press Contact:

Carol Abdul Malak
cmalak@ackwest.com
www.ackwest.com

ACKWEST Group Announces Strategic Investment in TestSet European Launch

ACKWEST Group Announces Strategic Investment in TestSet European Launch

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West Palm Beach – April 16, 2024 – ACKWEST Group, a leading data creation holding company, today announced a strategic investment in the European launch of TestSet, a provider of uncorrupted, unbiased, and human-verified insights data. This move signifies a shared commitment to delivering the industry’s most reliable data to European businesses.

TestSet was founded by industry veterans with a proven track record of anticipating and adapting to evolving trends. The brand was created to transform how businesses access and consume first-party data. Harmonizing the efficiencies of modern technology with the expertise and care only humans can provide, TestSet is designed to empower European businesses with data they can trust. This unique approach ensures data integrity and expert validation for more accurate decision-making and tailored strategies to meet consumer demands more effectively.

Leading TestSet’s European business is a solid team with decades of collective experience. Colin Turner-Kerr, Managing Director, brings over 20 years of expertise in data creation, consumer insights, and research technology. Renowned for building high-performing teams, Colin ensures unmatched client service and the highest quality data delivery. He is joined by Dina Patel, Director of Operations, whose two decades of experience ensures client satisfaction. Her expertise lies in optimizing workflows and leading exceptional teams.

Colin expressed, “We are excited to launch TestSet in Europe to provide brands, marketers and insights professionals with a more efficient and reliable source of insights data to drive confident decisions. ACKWEST’s investment and shared commitment to data integrity will be instrumental in our success. Together, we will deliver exceptional service and the most reliable consumer insights to our European clients.”

Co-Founder and Managing Partner at ACKWEST Group, Keith Price, emphasized, “In today’s data-driven landscape, European businesses require reliable consumer insights to navigate complex markets. TestSet’s embrace of modern technology offers a promising pathway to elevate data quality for businesses.”

“Our partnership with TestSet aligns perfectly with ACKWEST’s vision for the future of data creation,” added Hugh Davis, ACKWEST Co-Founder and Managing Partner. “Their innovative approach will no doubt modernize and have a positive impact on how European business access and consume first-party data.”

About ACKWEST Group

The ACKWEST Group is redefining the future of data creation. Our modern technology-driven consumer insights and marketing services solutions help clients efficiently convert data into actionable business intelligence, enabling quicker and more informed business decisions. Led by visionary entrepreneurs and industry experts, ACKWEST acquires, builds, and scales transformative businesses into the influential leaders of tomorrow. More information at www.ackwest.com.

ABOUT TESTSET

TestSet creates uncorrupted, unbiased, human-verified first-party data for reliable business outcomes. Harmonizing the expertise and care only humans can provide with the efficiencies of modern technology, TestSet delivers data that is consistently reliable and easily accessible. Businesses rely on TestSet data to make informed decisions, improve marketing effectiveness, and gain deeper customer insights. More information is available at www.testset.co.uk

Press Contact:

Carol Abdul Malak
Cmalak@ackwest.com
www.ackwest.com